All items are delivered by Royal Mail 48 (Tracked) or Royal Mail 24 (Tracked). Please allow between 1 and 4 working days for your item to arrive, depending on the option chosen at checkout. You can track the status of your order at any time by logging into your account.
Returns and Exchanges
Returns and exchanges are valid on all full-price items within 14 days. In order to create a return or exchange, simply email firstname.lastname@example.org to receive a Returns & Exchanges note. Print and complete the note and pop it in the mail bag along with your item, attaching the address label to the outside of the bag.
Please take care to handle your garments with care. Items must be returned new, unused and with all designer tags still attached.
Once we receive and approve your return, your refund will be credited to the original payment method within 10 working days.
For further questions, contact our customer care team at email@example.com