Delivery and Returns


All items are delivered by Royal Mail 24 (Tracked) or Royal Mail 48 (Tracked). Please allow between 1 and 3 working days for your item to arrive, depending on the option chosen at checkout. You can track the status of your order at any time by logging into your account.

Returns and Exchanges

In order to create a return or exchange, simply email to receive a returns & exchanges note. Print and complete the note and pop it in the mail bag along with your item, attaching the address label to the outside of the bag. 

Please take care to handle your garments with extreme care. Items must be returned new, unused and with all Kentore designer garment tags still attached.

Once we receive and approve your return, your refund will be credited to the original payment method within 14 working days. At peak times, this process may take a little longer.

For any further questions, contact our customer care team at

Thank you!